This notice explains how Urban Expedition handles personal data when you use the website, send an inquiry, or request a guided architecture or photo walk. It is written to help you understand what we collect, why we use it, and how you can exercise your privacy choices and rights.
This introduction outlines how information is handled, what rights may apply, and where to direct policy-related questions.
You may request access to your data, correction of inaccurate information, deletion where appropriate, restriction of certain processing, or confirmation of how your data is used. You may also object to processing in some situations and withdraw consent where processing relies on consent. Some requests may be limited by legal, security, or recordkeeping obligations.
To protect your information, we may ask for details needed to confirm that a request is genuine and to locate the relevant records. Once verified, we will review the request and respond within a reasonable period required by applicable law or internal procedure.
We retain personal data for the period needed to answer inquiries, manage bookings, provide the requested service, maintain security, and meet legal or accounting obligations. When data is no longer needed for those purposes, we delete it or anonymize it where appropriate, subject to any legal retention requirement.
If we make material changes, we will update this page and may use reasonable notice methods suited to the nature of the change. The version in effect is the one published on the website at the time you review it.
We may process your name, email address, phone number if you provide it, inquiry message, tour date and group details, and any accessibility or dietary information you choose to share. We also process limited technical data such as server request metadata and browser or device information needed to operate the site and respond to requests.
We receive personal data when you submit a contact or booking request, communicate by email or phone, or otherwise provide details through the website. Technical data is collected automatically when you use the site, including information needed for security, delivery, and basic operation.
Essential cookies support core site functions such as page delivery and form handling. Preference cookies help remember privacy choices. We do not confirm the use of analytics or marketing cookies on this site.
We use cookies or similar tools only for essential site operation and to remember privacy preferences. You can manage cookies through your browser settings, and where available, through the site controls for preference management. Disabling essential cookies may affect basic site functions.
We process personal data to respond to contact and booking requests, confirm route details, manage communication about dates and group information, support website security, and deliver the technical functions needed for the site to operate. Where you provide accessibility or dietary information, we use it only to assess the requested experience and related arrangements.
We may share limited data with service providers that help us operate the website, process communications, support technical delivery, or maintain security. These recipients are expected to use the data only for the services they provide to us and to handle it under appropriate confidentiality and security obligations.
We may disclose personal data when required by law, court order, or a valid request from a public authority. We may also share information when needed to protect our rights, users, or the security of the website, or to address fraud, misuse, or technical incidents.
Use the channels below for access, correction, deletion, or other privacy-related requests.
